1. Information We Collect

We collect information that you provide directly to us when you create an account, use our services, or communicate with us. This includes:

Account information (name, email address, password)
Profile information and business details
Social media account connection data
Content you create through our platform
Payment and billing information
Communications with our support team

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process your transactions and send related information
Send you technical notices and support messages
Respond to your comments and questions
Monitor and analyze trends and usage
Detect, prevent, and address technical issues

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

With your consent or at your direction
With service providers who assist in our operations
To comply with legal obligations
To protect our rights and prevent fraud

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is ever fully secure.

5. Your Rights

You have the right to:

Access your personal information
Correct inaccurate data
Request deletion of your data
Object to processing of your information
Export your data
Withdraw consent at any time

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

9. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@nexa.ai.